6317 Anvil Rd
Crystal Lake, IL 60012
Letter of introduction
Hi-Tech Business HeadQuarters
HBHQ provides field service technicians to service companies. We are here to help you expand your technical services reach and provide a professional level of service to your customers.
HBHQ is just getting started as a business, but has 35+ years of experience in the technical arena.
We will work with and/or report to your help desk or technical staff, providing them on site eyes and hands for upgrades and trouble shooting.
Services provided include:
· T-1 installation and service
· Voice and data cabling
· Cable trouble shooting
· Cable certification to 1 Gb/S
· Knowledge of hospitality industry's call accounting systems
· PBX and EKSU trouble shooting
· Paging systems
· P.O.S. service
· Server support, computer upgrades
· Routers and switches
· Knowledge of wireless technologies
Our goal is to provide onsite expertise to trouble shoot problems. We specialize in working on issues that have sent other technicians running.
· Northern Illinois
· Southern Wisconsin
Trouble shooting equipment on hand:
· Telephone test set - Fluke TS44 (Safe for data circuits)
· DVM (Digital Volt Multimeter)
· LANScaper NT750 (For identifying cabling problems with cat 5 and cat 6 cabling.)
· NT955 Validator NT Network Cable Certifier (For certifying cat 5 and cat 6 cable speeds to 1 Gb/S. Useful for preparing for VOIP conversions.)
· Impedance bridge (the only way to test paging speaker network)
· Infrared thermometer. (Sometimes equipment fails due to heat. This will provide validation to suspicions.)